Do I need to complete any forms before I attend a class or Personal Training session?
All clients must complete a PARq (physical activity readiness questionnaire) prior to participating in any of the classes or Personal Training sessions – if any changes occur please make Pangaea Fitness & Training aware of this. By signing the PARq you are agreeing to the Terms & Conditions of Pangaea Fitness & Training and to inclusion on the mailing list.
What do I need to wear and bring with me?
All clients must wear clothing suitable for the class being participated in which includes trainers for all classes except for Fitness Pilates and PiYo. Please bring a small towel and water to all classes. It is recommended to purchase a suitable mat for participation in Fitness Pilates & PiYo classes, ‘fitness’ mats are provided for all other classes but you are more than welcome to bring your own.
What do I need to do if I can't attend my regular class/es?
For the fitness classes you need to text 07941 653569 or email email@example.com if you’re not able to attend a class if you are a regular participant.
What is your cancellation policy?
For 1:1 and Small Group Personal Training sessions, cancellations less than 48 hours before the appointment/session time will incur a cancellation charge of 100% of the session fee. Cancellations more than 48 hours but less than 72 hours will incur a cancellation charge of 50% of the session fee. Failure to turn up to a session will incur a full session fee.
If you require an instructor to teach a class, do a talk, undergo consultations for your organisation this can be arranged in conjunction with the appropriate instructor/consultant. The same cancellation policy, as detailed previously, will apply in these situations.